Property and Inventory Management
The full spatial hierarchy of your developments, from project down to individual unit.
- Projects, phases, blocks and sectors
- Streets, buildings and floors
- Plots and units with size, category and pricing
Built for developers, housing societies and estate offices
Every plot, every file, every workflow — in one system.
MUST Estate runs the full property lifecycle — inventory, bookings, instalment plans, payment recovery, residents, utilities and complaints — on a single permission-controlled platform with a complete audit trail.
Role-based access control · Full audit trail · WhatsApp, SMS and Email built in · Multi-project accounting · Customer messaging
Property businesses run on spreadsheets that don’t talk to each other.
Inventory nobody trusts
Plot availability lives in one Excel file, bookings in another, and both are out of date by Friday.
Recovery by memory
Instalments are chased when someone remembers. Arrears surface months late, and there is no record of who was contacted or when.
No single history
Transfers, payments, complaints and residents sit in separate registers, so nobody can answer a simple question about a file without opening four systems.
One platform, built around how property actually works.
Lifecycle-complete
From raw land and project phases through to handover and resident life. Nothing is bolted on afterwards.
Money that reconciles
Instalment plans, part-payments, allocation across a schedule, arrears ageing and printable customer statements — all derived from one payment journal, never a spreadsheet.
Governed by permissions
Granular role-based permissions across every module, with an activity log of who changed what.
Talks to your customers
WhatsApp, SMS and Email delivery built in, with templated reminders, delivery tracking and consent handling.
Modules
MUST Estate ships as one system with fourteen functional areas. Each has its own permission set, so every team sees exactly what it should.
File and Booking Management
The plot file as a first-class record — the way plot-file businesses actually trade.
- Plot files with full ownership history
- File bookings against plots and units
- File-to-plot linking
Applicants and Allocation
From first application to final plot allocation in one connected flow.
- Applicant registration and application intake
- Plot allocation against applications
- Allocation history per plot and per applicant
Instalment Plans and Schedules
Define a payment structure once, apply it to every booking, and let the system build the schedule.
- Reusable plan templates with percentage, fixed and balloon items
- Down payment and booking amount scheduled as real instalments
- Milestone items anchored to plan start, previous item, or schedule end
Payment Recovery and Collections
Know what is owed, chase it automatically, and prove what was sent.
- Collections dashboard with portfolio totals, ageing buckets and trend
- File ledger — every file, its plan, next instalment and current arrears
- Payment register with one journal row per payment received
Resident Management
Who lives where, and how they got there.
- Owner and occupant records
- Resident units linking people to properties
- Move-in and move-out records
Utility Management
Track, bill and collect every utility charge against the right property.
- Utility types and tariff configuration
- Per-property utility profiles
- Maintenance and utility bill generation
Construction and Inspections
Plan, inspect and certify construction progress against each plot.
- Construction approval requests
- Site inspections with structured inspection reports
- Completion certificates
Complaint Management
Capture, route and resolve resident issues with a full audit trail.
- Complaint intake with categories and priority
- Assignment to teams and individuals
- Status workflow and resolution logging
Communication
Reach customers on their preferred channel from inside the platform.
- WhatsApp integration with templated messaging
- SMS gateway integration
- Transactional email
CRM and Sales
Sell the inventory the rest of the platform manages.
- Lead capture, qualification and pipeline stages
- Client records
- Lead assignment to sales agents and teams
Human Resources
Organise staff, teams and ownership across every module.
- Employee directory
- Departments and designations
- Team structure and membership
Roles, Permissions and Audit
Control who can do what, and prove it later.
- Granular permissions per module and per action
- Custom roles composed from those permissions
- Per-user role assignment
Analytics and Settings
Configure the platform and watch the numbers that matter.
- Portfolio overview: inventory, sales and collections at a glance
- Collections analytics: ageing, recovery rate and delivery health
- CRM pipeline analytics
How it works
- 1
Set up your inventory
Import or create your projects, phases, sectors and plots. Define plot categories, sizes and pricing.
- 2
Define how you sell
Build instalment plan templates once: down payment, monthly instalments, balloons, possession milestones. Validate them against a live schedule preview.
- 3
Book and collect
Every booking generates its own schedule automatically. Payments post to a single journal, arrears age themselves, and the recovery ladder chases what is missed over WhatsApp, SMS and Email.
- 4
Hand over and operate
Construction approval, handover, and then day-to-day resident, utility and complaint operations — on the same record, with the same history.
Who it’s for
Property Developers
Multi-project inventory, sales pipeline, and collections across every phase you have launched.
Housing Societies
Member records, plot registers, utility billing and complaint operations for an operating society.
Plot File Marketing Companies
File-centric trading with full transfer history, transfer fees and ownership audit.
Estate Management Firms
Manage inventory and residents on behalf of multiple owner clients, with permission boundaries between them.
Built for records people will rely on in ten years.
Granular permissions
Every module and every action is separately grantable. Nobody sees more than their role allows.
Complete audit trail
Every change is logged with actor, timestamp and before/after.
Money has one writer
Balances move only through a single, transactional payment path. No side doors, no drift.
Nothing is silently dropped
Every reminder that is skipped, cancelled or expired is recorded with the reason.
Shadow mode
Validate an entire automated recovery campaign against real data before a single message is sent.
PostgreSQL with versioned migrations
Your schema history is explicit and reversible. Self-hosted or managed.
Every deployment is scoped to your portfolio.
A five-hundred-plot society and a multi-phase developer are not the same problem. We scope against your actual inventory, then quote.
Scoped to your inventory
We look at how many projects, phases and files you run, and which modules your teams actually need. Nothing is bundled that you will not use.
Migrated, not re-typed
Your existing plot registers, files, bookings and outstanding balances are imported. You start with your real portfolio in front of you, not an empty system.
Cloud or your own servers
Run it managed, or deploy into your own infrastructure where the data has to stay in-house.
Frequently asked questions
See it against your own portfolio.
Bring one project and one instalment plan to the call. We will set it up live and show you the ledger, the arrears view and the reminder ladder running against it.
Book a demo
Tell us what you run and we will scope the call around it.
What to expect
A 40-minute working call
Not a slide deck. We open the product and configure your project while you watch.
Bring your own registers
One project, one plot list and one instalment plan is enough to see the ledger and arrears view populated.
Nothing is shared
Anything you bring to the call stays in your own scoped environment, under your permissions.